In the digital age, cyber crime has grown explosively — money-draining apps, call-centre gangs, and pages luring people into high-return investments (Ponzi schemes). The moment you realise you have been tricked and have transferred money to a scammer, the first thing to do is race against time — do not sit and dwell on the loss.
First step — call 1441 immediately
Call the 1441 hotline (the Anti Online Scam Operation Center) or the call centre of the bank that holds the account immediately, to request a temporary transaction freeze under the Emergency Decree on Measures for the Prevention and Suppression of Technology Crimes B.E. 2566 (2023). The bank can freeze the mule account immediately for 72 hours, even before you have filed a police report.
Gather evidence and file a report
After the initial freeze, gather all electronic evidence — transfer slips, chat history, URLs, and the scammer’s profile page — to file a report at a police station or online via thaipoliceonline.com within 72 hours. This lets the police order a permanent account freeze and pursue criminal proceedings.
The faster you act, the more you recover
The faster you secure the freeze, the higher your chance of catching the funds in time and recovering your money — because scammers usually move the money on very quickly.
